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1. Data Controller. The data controller responsible for processing your personal data is draftxbeacon, located at C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España. For any privacy-related inquiries, contact us at [email protected].

2. Data We Collect. We collect personal data that you voluntarily provide when using our services, including: name, email address, phone number, billing information, project requirements, and communication records. We also collect technical data automatically, such as IP addresses, browser type, operating system, and usage patterns through essential cookies.

3. Legal Basis for Processing. We process your personal data under the following legal bases as defined by the EU General Data Protection Regulation (GDPR): (a) Performance of a contract when delivering copywriting services; (b) Legitimate interest in improving our services and customer experience; (c) Your explicit consent for marketing communications; (d) Compliance with legal obligations.

4. Purpose of Data Processing. Your personal data is processed for the following purposes: delivering requested copywriting services, communicating project updates and deliverables, processing payments and invoices, sending service-related notifications, improving our website functionality, and complying with applicable legal requirements.

5. Data Retention. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project-related data is retained for 3 years after project completion. Financial records are retained for 7 years as required by Spanish tax law. You may request deletion of your data at any time.

6. Data Sharing. We do not sell or rent your personal data to third parties. We may share your data with: payment processors for transaction handling, cloud service providers for secure data storage, and legal authorities when required by law. All third-party processors are bound by data processing agreements ensuring GDPR compliance.

7. International Transfers. Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Your Rights. Under the GDPR, you have the following rights: right of access (Article 15), right to rectification (Article 16), right to erasure (Article 17), right to restriction of processing (Article 18), right to data portability (Article 20), right to object (Article 21), and right not to be subject to automated decision-making (Article 22). To exercise these rights, contact [email protected].

9. Security Measures. We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, regular security audits, and secure data backup procedures.

10. Contact. For privacy-related inquiries or to exercise your rights, contact our data protection officer at [email protected] or write to: draftxbeacon, C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España.

1. What Are Cookies. Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Essential Cookies. We use strictly necessary cookies that are essential for the website to function properly. These cookies enable core features such as security, session management, and accessibility. They cannot be disabled. Examples include: session cookies for maintaining your browsing session, CSRF tokens for security, and cookie consent preferences.

3. No Analytics or Tracking. draftxbeacon does not use Google Analytics, Facebook Pixel, or any other third-party tracking or analytics tools. We do not use advertising cookies or behavioral tracking mechanisms. Your browsing activity on our website is not monitored or analyzed for marketing purposes.

4. Cookie Consent. When you first visit our website, you will see a cookie consent banner. You can accept or decline non-essential cookies. Your preference is stored locally on your device and remembered for future visits. You can modify your cookie preferences at any time by clearing your browser's local storage.

5. Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may impair the functionality of our website.

6. Changes to This Policy. We may update this Cookies Policy to reflect changes in technology or legislation. Any updates will be posted on this page with a revised date.

7. Contact. For questions about our use of cookies, contact us at [email protected] or visit: draftxbeacon, C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España.

1. Service Commitment. At draftxbeacon, we are committed to delivering high-quality copywriting services that meet your expectations. We strive for complete client satisfaction with every project undertaken.

2. Project Milestones. Our services are delivered in defined phases: Discovery, Architecture, Execution, and Optimization. Payments are structured according to agreed-upon milestones. Refund eligibility is assessed based on the completion status of these milestones at the time of your request.

3. Refund Eligibility. You may request a full or partial refund under the following circumstances: (a) If no work has commenced on your project, a full refund minus administrative fees (5%) will be issued; (b) If work has commenced but is incomplete, a partial refund proportional to the uncompleted milestones will be calculated; (c) If deliverables significantly deviate from the agreed project scope, we will either revise the work at no additional cost or issue a partial refund.

4. Non-Refundable Items. The following are non-refundable: completed and approved deliverables, rush order fees, third-party costs incurred on your behalf, and customization work performed beyond the original project scope.

5. Request Process. To request a refund, email [email protected] with your project reference, reason for the request, and desired outcome. We will respond within 5 business days. Approved refunds are processed within 14 business days to the original payment method.

6. Dispute Resolution. If you are dissatisfied with our refund decision, you may escalate the matter to our management team. Unresolved disputes may be submitted to the applicable consumer protection authorities in Spain.

7. Contact. For refund inquiries, contact us at [email protected] or visit: draftxbeacon, C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España.

1. Acceptance of Terms. By accessing or using the services provided by draftxbeacon, located at C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description. draftxbeacon provides professional copywriting services including but not limited to: landing page copy, email sequences, sales pages, brand voice calibration, website copywriting, ad copy, content strategy, product descriptions, and funnel copywriting. All services are delivered as described in individual project proposals.

3. Project Scope and Changes. Each project begins with a detailed scope document outlining deliverables, timelines, and pricing. Changes to the project scope may result in additional fees and timeline adjustments. All scope changes must be agreed upon in writing before implementation.

4. Payment Terms. Payments are due according to the milestone schedule outlined in your project proposal. We accept payment via bank transfer and Stripe. Late payments may incur a 2% monthly fee. All prices are exclusive of applicable taxes unless otherwise stated.

5. Intellectual Property. Upon full payment, all intellectual property rights for deliverables are transferred to the client. draftxbeacon retains the right to display completed work in portfolio materials unless otherwise agreed in writing. Client-provided materials remain the exclusive property of the client.

6. Confidentiality. Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This includes business strategies, customer data, trade secrets, and unpublished content. Confidentiality obligations survive the termination of this agreement for a period of 3 years.

7. Limitation of Liability. draftxbeacon's total liability for any claims arising from our services shall not exceed the total fees paid for the specific project in question. We are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.

8. Termination. Either party may terminate this agreement with 14 days' written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date. Completed deliverables are released upon receipt of final payment.

9. Governing Law. These Terms of Service are governed by the laws of Spain. Any disputes arising from these terms shall be resolved in the courts of Vitoria-Gasteiz, Araba/Álava, España.

10. Modifications. draftxbeacon reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

11. Contact. For questions regarding these Terms of Service, contact us at [email protected] or visit: draftxbeacon, C. Viena 16, Vitoria-Gasteiz, Araba/Álava, España.